From a hairline crack to a fully soaked crawl space, our New Point crew has seen it and fixed it. No guesswork, no scare tactics — just a clear plan and a fair price.
Background-checked New Point technicians · Real warranties
Halo Water Proofing is a IN-licensed Wet Basement Repair company that treats every New Point job like it's the only one on the schedule.
Every New Point technician we send is background-checked and trained on the exact equipment we install — not a subcontractor picked up for the day.
Our New Point crew leads carry years of hands-on repair experience, not just sales training — which is why the advice you get on-site tends to match what actually needs fixing.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Most New Point calls didn't start with a flood — they started with one of these small signs weeks or months earlier.
If the basement smells damp no matter the season, water is likely finding a way in somewhere you can't see.
Stair-step cracking in block foundations is one of the most common early signs our New Point crews see.
It's easy to mistake efflorescence for harmless dust, but it actually signals active moisture movement.
A pump under constant strain tends to fail during the exact storm that needs it most.
A wall that's starting to bow is a structural issue on top of a water issue — this jumps to the front of our New Point schedule.
These upstairs clues usually show up months after the basement moisture problem actually started.
From a 2 a.m. sump pump failure to a planned exterior drainage project, here's what our New Point crews handle most.
When water shows up fast, we move fast — extraction, drying equipment, and a plan to stop it from happening again.
Get Emergency Help →We seal active New Point foundation cracks with epoxy injection — stopping the leak at its source instead of patching the surface.
Ask About Crack Repair →A failed sump pump is the top reason for emergency calls across New Point after heavy rain — we install pumps sized to your actual water volume, plus battery backup for power outages.
Book a Pump Check →Some New Point properties need both systems working together — we'll say so honestly instead of selling just one.
Talk Drainage Options →Older New Point homes with vented crawl spaces see the biggest swings in seasonal humidity — encapsulation closes that off for good.
Get a Crawl Space Quote →Commercial water intrusion means bigger stakes — inventory, tenants, downtime. We scope commercial New Point jobs with written specs and a real timeline.
Request a Commercial Quote →Here's exactly what New Point customers can expect from first call to final walkthrough.
We figure out fast whether this needs an emergency dispatch or a scheduled inspection.
We point out exactly what we find as we find it, so nothing about the diagnosis feels like a black box.
Every New Point quote is written before work starts, not estimated verbally and adjusted later.
You get documentation of the work plus a real warranty — not just a handshake.
We've heard every New Point horror story about contractors who disappear mid-job or pad the invoice. Here's how we do it differently.
You get a real number before any work starts — what you approve is what you're billed.
We're not routing your call through a national center — the person who answers is close by.
If a covered repair fails, we come back and fix it. That's part of the contract, not just a promise.
If your New Point basement just needs a small crack seal instead of a full system, that's exactly what we'll tell you.
Filing a claim can be confusing — we've walked New Point customers through this process many times.
Every New Point job reflects on the next referral, so we treat each one like it matters.
"Called during a storm and had a tech at my door within two hours. Explained everything before touching anything — basement's been dry since."
"Fair price, on time, cleaned up after. Wish every contractor worked this way."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Straightforward commercial quote, professional crew, no back and forth."
"French drain install took two days exactly as quoted, and the yard looked better than before."
"First contractor who actually explained where the water was coming from instead of just quoting a number."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
Every New Point technician we send is background-checked and trained on the systems we install, so the crew that inspects your property is the same one that fixes it.
📞 +1-866-476-1348Whether you're in an older, established part of New Point or a newer subdivision still settling, we've likely already worked on a foundation like yours nearby.
Zip codes we serve in and around New Point: 47263. Not sure your address is included? Call +1-866-476-1348 and we'll confirm right away.
Use the map as a guide to our New Point service radius — a quick call confirms specifics.
One call to +1-866-476-1348 gets a licensed New Point technician on the schedule — often same-day, 24/7 for real emergencies.
📞 Call +1-866-476-1348 — New Point 24/7 Line